Diani Reef

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Extremely pleasurable

ememanesha — Wed, 27 Jul 2011 06:06:19 +0000

Diani Reef hotel has really exceeded our extremely high expectations. I am sure you are extremely proud of being part of this flawless organization. We had very high expectations, and these have been totally exceeded to a level we would have never expected.

I am glad to have met Albert and your family at Keekrok, and am glad we took his advice and came here.

I have to comment on the high and professional level of customer service from your entire team, from guest relations to dining staff and the ever so friendly entertainment team. They have made our stay here perfect an problem free. It’s been an extremely pleasureable stay here and we are extremely sad to say goodbye. All ten of us have been using the gorgeous spa facilities which have been amazing, we sampled a full range of treatments and wish we had time to sample more.

I cannot thank you and your team for our perfect flawless stay at your hotel. I will be recommending this hotel to all my family and friends back in Nairobi, and when I get back home to London, I will be telling everyone about this beautiful hotel. I am a very seasoned and well travelled holiday maker and have stayed in many 5 star hotels all around the world, but have never had a reason to email the hotel manager to say thank you, but our stay here has been made extremely special and I personally on behalf of my family thank you for that.

I hope our paths cross again soon, and if you ever find yourself ever in rainy London, I welcome you and your family to ours for dinner. I would like to return the hospitality.

Mr. Vimal Raghwani

Wonderful stay

ememanesha — Wed, 27 Jul 2011 05:55:24 +0000

Thank you for a wonderful stay at Diani Reef. Your staff especially Susan in the restaurant and Juma at the beach towel hut they are a credit to you and your hotel. This was my first visit to Kenya and your hotel created a great first impression. So thank you once again for a wonderful holiday.

Mr. Cooper

Dep. Date: 22.07.11

Wonderful holiday

ememanesha — Wed, 27 Jul 2011 05:50:11 +0000

My family and I would like to let you know what a wonderful holiday we had at Diani Reef and to thank you and your staff for making it so special. Our daughters understand now why their mum and I love the hotel so much and they can’t wait to go back next year. I would also like to thank you for your kind gifts you sent us before we left they will remind us of our fantastic holiday every time we wear them. Once again I would like to thank all your staff from the receptionist, waiters and waitresses in the restaurants, the animation team, the cleaners, the pool and beach attendants, the gardeners and also the security staff, all these people really made us have such a great holiday and that is why we like to keep returning. Hope to see you all in January 2012.

Mr. Stephen McWilliam

Dep. Date:16.07.11

Excellent service

ememanesha — Wed, 27 Jul 2011 05:44:35 +0000

I had the pleasure of staying in your hotel last month and I just wanted to congratulate you on the excellent service I received. On behalf of the charitable trust I established some years ago, I was looking at various schemes we have supported – with WWF in Kwale and in and around Mombasa with Actionaid. I plan to return next year and I hope to renew the acquaintance of you and your hotel!

Mr. Chris Ingram

Dep. Date:12.07.11

Many thanks for your kind hospitality

ememanesha — Wed, 27 Jul 2011 05:38:37 +0000

Just a quick line to say a very big thank you to you and all your staff members for making our stay at the Diani Reef very special and memorable. Once again, many thanks for your kind hospitality. Kirti and I both thoroughly enjoyed our holiday and were very impressed with the hotel.

Nila Patel

Dep. Date: 12.07.11

Thanks for a fantastic stay!

ememanesha — Wed, 27 Jul 2011 05:30:23 +0000

Thanks for a fantastic stay – we had a great time. In particular the staff were first class. The food was outstanding and the beach was beautiful. We will certainly recommend the hotel in UK. Thanks to everyone. Mr. & … Continue reading →